FAQ
Emergency Call - 24/7
02.
Frequently Asked Questions
Straight answers to the questions El Paso homeowners ask us most — hard water and caliche soil, slab leaks, permits, pricing and same-day service. If your question isn’t here, call (915) 200-8525 any hour, any day.
01.
General Questions
Yes. El Paso has some of the hardest water in Texas — 8 to 12 grains per gallon from the Hueco Bolson aquifer. This costs local homeowners over $1,300 a year in preventable pipe and appliance damage.
Caliche is a dense calcium carbonate hardpan throughout El Paso’s ground. It shifts under foundations, stresses underground pipes, and makes slab leaks more common here than in most Texas cities.
Check the Texas State Board of Plumbing Examiners (TSBPE) website to verify any plumber’s license before hiring.
A sudden spike almost always signals a hidden leak. Check under sinks, around your water heater, and near toilets. If you find nothing visible, call Paso Plumbing for professional leak detection.
Services Info
PEX piping works best. It resists Hueco Bolson hard water corrosion, handles extreme desert heat, and holds up under caliche soil pressure. Avoid galvanized steel — it fails fast in El Paso conditions.
Yes. Most major plumbing work requires a permit from the City of El Paso Building and Development Services Department. Paso Plumbing pulls all required permits on your behalf.
Watch for warm or hot spots on your tile floor, a sudden spike in your water bill, low water pressure throughout your home, or the sound of running water when every fixture is off.
Yes. Paso Plumbing offers military, senior, law enforcement, and teacher discounts on every job. Fort Bliss families are a valued part of our community.
03.
Emergency Questions
Emergency plumbing typically costs between $120 and $450 depending on the job. Paso Plumbing gives you a firm upfront quote before work starts — no overtime charges or surprise fees.
Yes. Paso Plumbing offers same-day plumbing service across all El Paso neighborhoods including Westside, Northeast, Eastside, Fort Bliss area, Horizon City, and Socorro.
Shut off the main water valve to the house to stop the flooding, and for a leaking water heater also turn off its gas valve or breaker. Move belongings away from the water, then leave the rest to us when we arrive.
Quick Service On Emergency Call - 24/7
Plumbing emergencies don’t wait for business hours. We take calls 24/7 — nights, weekends and holidays — across El Paso and the surrounding communities, and we tell you the price before we begin.