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Water coming out of your backflow preventer usually means debris, a worn seal or check valve, a pressure change, a loose fitting, corrosion, or freeze...

A backflow preventer is a device or air gap that stops water from flowing backward into your drinking-water supply. El Paso Water exempts single-family homes...

To test water hardness at home, use hardness test strips for a quick range or a drop-count kit for a precise number – not a...

White crust around faucets and showerheads is usually mineral scale – calcium and magnesium left behind after hard water dries on a surface. El Paso...

Hard Water Scale and corrosion are different problems with different repairs. Scale forms when minerals from hard water deposit on a pipe’s interior surface –...

Yes – hard water can reduce flow at a faucet when mineral scale narrows the aerator or another small passage inside the fixture. El Paso...

Before the plumber arrives: keep people away from sewage, gas, or wet electrical hazards; stop or isolate the water only if you can do it...

A plumbing problem is a true emergency when it’s actively spreading water damage, exposing your home to sewage, creating a safety hazard, or cutting off...

El Paso Water describes the city’s supply as moderately hard to hard, and that calcium and magnesium content leaves mineral deposits – scale – wherever...

El Paso Water describes the city’s supply as moderately hard to hard, and when that water is heated, dissolved calcium and magnesium can separate out...

Drain snaking uses a mechanical cable to clear a local clog – hair, debris, or a trapped object. Hydro jetting uses pressurized water to scour...

A drain that keeps clogging almost always means the first fix cleared a path through the blockage without removing what caused it. Grease, hair, mineral...